About Us

  
 
VISION & MISSION
 
 


Our Vision

To be the most Innovative, Knowledgeable, Customer focused, provider of travel and travel related value added services providing consistent Quality Service to our Customers, giving them the best choice.

Mission Statement

At Infotech Travels we are committed to providing our customer with a complete travel package that is capable of fulfilling every travel need, at an affordable price with pro-active customer service. Catering to specific needs of different customers. At Infotechs, we guarantee that our employees will work diligently to find you the lowest fares, comfortable travel means, excellent quality services and we will provide all of them to you in a friendly professional manner on every call.


Our basic philosophy is simple, and can be put down as:
  • Responsible tourism with respect to local culture and environment.
  • Friendly & attentive, personalized attention and service.
  • Top quality service, keeping up to standards expected by our clients.
 
 
INFOTECHS TRAVELS
 
 


We attend to every travel service for both leisure and corporate travellers. The services we offer our clients include: International air travel, worldwide accommodation and car hire facility, holiday packages, travellers cheques and foreign currency, travel insurance, corporate travel and escorted small group tours.

We at INFOTECHS provide our clients with not only the best available pricing structures, but also the highest levels of service both via this website and when in touch with our office.

As we are apart of the American Express Travel Service Network, we get the added advantage to offer our valued client both local and global service, which is unmatched by any other Agency

 
     
  INFOTECHS GROUP  
 


Our Parent company Infotechs Limited represents some of the largest multi-national companies in the territory of Sri Lanka and Maldives.

There are two other subsidaiaries of Infotechs Limited namely Infotechs/I/D/E/A/S Pvt Ltd. The company's consulting services cover a wide range of disciplines from institutional development, macro-economic and fiscal policy formulation, natural resource and environmental mangement, power and energy to agriculture.

The other company WaveNET Pvt Ltd is involved in developing software for mobile internet and has agreements with the three mobile operators in Sri Lanka.

INFOTECHS TRAVELS PVT LTD established in 1993 has grown its market share in the travel industry by providing cost effective travel management processes for the corporate and leisure travel business.

American Express Travel Service Network International Partner

INFOTECHS TRAVELS a representative of the American Express Travel Service Network International is a part of its global network of over 1700 locations in 130 countries. The power of this partnership has linked us an access to a world of Travel Related Services. Our well- trained staff are committed in providing high quality service to our clients. We leverage on the strength of the American Express brand name that is second to none in this industry. Our unique local knowledge and talent combined with this global brand name and commitment to the network has a great opportunity for us to grow more in this industry.

Automation

Our office is extensively automated and the front-line staff has the access to the latest computerized reservations system -Galileo Focal Point. This system provides instant seat confirmations on more than 300 airlines, fares , routes, schedules and efficient itinerary planning .We are stocked with tickets from airlines to help us to reduce turn-around time and in most cases confirm the reservation status to our clients over the phone.

American Express Worldwide Select Hotel Program

In addition the American Express Worldwide Select Hotel Program represents 11,000 hotels in 3,300 key destinations with negotiated special corporate rates offering up-to 60% savings on selected offers. This program is mainly targeted to the business travelers, however it can also be leveraged for leisure travelers where appropriate.

Worldwide Customer Care / Travel Emergency Assistance

With the power of the American Express Travel Service Network International partnership our assistance doesn't stop once your trip begins. We are there for you with over 1700 travel locations in more than 130 countries. So if something unexpected comes up, feel comfortable knowing we're there to assist you with travel services. Visit any travel office and as a part of our commitment we'll provide these services free of charges*.

* Reconfirmation of airline tickets

* Sightseeing arrangements

* Hotel and Car rental reservations

* Airline flight rescheduling

Service free of charge to customers who have purchased an air ticket, cruise or tour package from any American Express Travel Network location. All customers are responsible for any change imposed by travel suppliers and any cost required for long distance telephone calls, messenger and courier services.

Our company is proud to be part of the American Express Travel Service Network - world leading in travel service let our Local expetise and global capability enhance your Travel needs...

 

 
     
     
   
 

 

 

 

  
     
     

©2011 - Infotechs International (Pvt) Ltd